FREQUENTLY ASKED QUESTIONS

How do I order custom apparel from SAVA?

Get in touch with us via our contact form, email, or phone and tell us what you need. We’ll help you choose a template or create a custom design, confirm your products and quantities, then send you a digital proof to approve before we go into production.

What is the difference between sublimation and DTF?

Sublimation:

The design is dyed into the fabric itself, so it's soft, breathable, and won't crack or peel. Best for all-over, vibrant designs on polyester teamwear.

DTF (Direct-to-Film):

The design is printed onto a film and heat-pressed onto the garment, sitting on top of the fabric. Great for logos, names, and detailed prints on a wide range of fabrics, and perfect for adding custom prints to stock jerseys and off-the-shelf garments.

Can I use my own design or logo?

Yes. You can supply your own artwork and logos, use our templates, or work with us to create something from scratch. We’ll guide you on file types and artwork quality so your design prints perfectly.

What is your minimum order quantity?

Minimums can vary by product, but we work with teams and groups of all sizes. If you’re unsure, just tell us what you’re looking for and we’ll let you know the best options for your order size.

What products can we customise?

We offer a full range of custom apparel and accessories, including:

• Teamwear: AFL, netball, soccer, cricket, darts, basketball and more

• Schoolwear: School leaver jackets, school leaver jerseys, school uniforms

• Accessories: Hats, beanies, socks, bags and other add-ons to complete your kit

• All can be customized with your colors, logos, names, and numbers.

How long will my order take?

Production time depends on the product and the time of year, but as a guide: Teamwear and schoolwear: usually around 3–6 weeks from artwork approval. We’ll confirm an estimated delivery date before you place your order.

Can you help us with sizing?

Yes. We provide sizing charts and advice to help you choose the right fit for your team or school. If you need samples to try on, talk to us and we’ll let you know what’s possible for your order.

How do I get a quote?

To get a quote, simply click on the “Request a Quote” button on our website and fill out the form with your details, products you’re interested in, quantities and any design notes. You can also call us, email us or come into our showroom if you’d prefer to talk it through. Our team will review your information and get back to you with a clear, no-obligation quote.

What if I still have questions?

No problem. Reach out to our team and we’ll walk you through anything you’re unsure about, from design and fabrics to timelines and pricing.